Using Focus Integrated’s social media monitoring software we can track keywords utilised across all forms of social media, from networks to blogs and forums, giving you an insight into what customers are saying about your brand, products and industry. This insight will assist in planning a tailored social media marketing campaign targeting appropriate online environments and using the best methods to target your key demographics.
The benefits of social media monitoring with Focus Integrated:
- Track discussions and mentions of any keyword across the social web (Facebook, Twitter, YouTube, etc)
- Interact directly with those users mentioning your brand, products or industry
- Provide real time customer service
- Reports on detractors, supporters and passives for your brand and products
- Human reporting ensuring reliable data for successful ongoing social media marketing
- Benefits search engine optimisation through social traffic
For more information about our social media services please see our social media marketing case studies or contact our social media monitoring team.
Swan Housing
Social media campaign
Swan Housing wanted to achieve additional awareness of their brand, drive more traffic to their website and achieve more sales.